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FAQs


What comes in a box?


Each monthly box contains 3 delightful selections of loose leaf tea, enough to make at least 10 cups each (30 cups total per box). We choose fresh, seasonally-appropriate blends for each month, so it's always a fun surprise!



How much is shipping?


Nada. Shipping is FREE. Also, there's no tax!



Where can you ship?


Anywhere in North America.



When will it arrive?


We ship on the 5th of each month (in the cases of weekends or holidays, we ship the next business day). The shipping originates from our haven of tea happiness in London, Ontario, and is sent via Canada Post. How soon your teabox arrives depends on where you are located. Generally, shipments within Ontario are delivered within 4 business days; shipments to outside the province can take up to 10 business days.



What kind of tea is it?


We're really into artfully composed blends of loose leaf tea: Green, black, rooibos, herbal, white, fruity, flowery, bold, light, smooth, sweet, tangy. You're definitely in for an adventure. Tea happiness guaranteed!


Why loose leaf?


Glad you asked! Loose leaf tea is decidedly superior to the pre-bagged variety. Less processing means more flavour and more benefits. If you have never tried loose leaf, please accept this as your friendly invitation to enter a whole new world of tea happiness. (Hit the "get my box" button below to get started!)



How does billing work?


If you sign up for 3 months, 6 months, or 1 year, you will be charged the full amount immediately. If you sign up for month-to-month, you will be charged immediately for your first box, and after you receive your first box, you will be re-billed on the 20th of each month.



Can I cancel any time?


Definitely. Cancellation is easy-peasy. Simply login to your account to cancel or make changes to your subscription.



What's your refund policy?


No worries, friend. If you're not completely satisfied with the service, just let us know at least 5 business days before the next ship date. Our goal is always to be fair and reasonable, so if you have any questions or concerns, please contact us at hello@myteabox.ca.

Featured in one teabox of the not-so-distant past...

Papaya Passion

The sweet profiles of papaya and passion fruit give this luxury green tea the perfect at-the-beach essence. Go ahead, escape in a daydream.
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Earl Grey Dream

Earl Grey has always been a champion among black tea, but this blend has a few surprises that are, well, dreamy: smooth creaminess, exquisite blue cornflowers, intense bergamot. Steep a cup of tall, dark, and handsome.


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Berry Hibiscus

Bursting with berry deliciousness and vitamin C, this fruit blend makes the perfect pick-me-up. Who needs caffeine, anyway?
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